Thank you for visiting and shopping at Al Sard below are the terms and conditions that make up our shipping policy.
Shipment processing time
All orders are processed within 1-2 working days and holidays and official occasions are not counted within this period, andorders are not shipped or delivered on weekends orpublic holidays Depending on the status of our registered orders, shipments may be delayed for a few days. Please allow additional days in delivery purposesIf there is a significant delay in shipping your order, please contact us by email or phone
Shipping rates within Baghdad
The prices of shipping materials within Baghdad and its districts range from 5000 thousand dinars to 25000 thousand dinars depending on the quantity and size of the materials included in the shopping basket. You are contacted to inform you of the shipping details and shipping value before processing, and in the case of large orders, they will trade with you to find the best way to deliver and receive.>
Shipping rates outside Baghdad
The prices of shipping materials outside Baghdad range from 8000 thousand dinars to 25000 thousand dinars, depending on the quantity and size of the materials included in the shopping basket. You are contacted to inform you of the shipping details and shipping value before processing, and in the case of large orders, you will be traded to find the best way to deliver and receive.
Shipping confirmation and order tracking
You will receive a shipping confirmation email once your order containing your order invoice has been shipped. All shipments are not tracked and you can always check with our team through our communication channels.
Upon receipt of your order, we will send you an email and WhatsApp message confirming that we have received your order and that it is being processed. If you pay by making an online payment, a purchase invoice will be duly issued that includes the requested amount along with shipping and delivery costs and then an authentication and authorization check will be performed by the card issuer and the payment will be deducted and settled from your account at the time of placing the order. Otherwise, you will need to pay in cash when your order is delivered.
In the event of refusal to receive the product duly sent by you, you will be obligated to pay the shipping and delivery fees in full and according to what is proven in the purchase invoice, and otherwisethe necessary measures will be taken to address the issue according to Iraqi law.